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In Person
2nd floor, Needles Hall
University of Waterloo
Office Hours: 8:30 a.m. to 4:30 p.m. Monday to Friday
Drop Box
Use our drop box located on the 2nd floor of Needles Hall, outside the doors to the Student Awards & Financial Aid Office.
By Mail
Student Awards & Financial Aid Office
University of Waterloo
200 University Avenue West
Waterloo, Ontario N2L 3G1
By Phone
519-888-4567, ext. 33583 (Please have your Social Insurance number ready)
By Fax*
519-746-2882
*Note: Only certain documents are accepted by fax. Please contact the office before faxing.
Please note that due to the complex nature of the questions received by the Student Awards & Financial Aid Office, we do not accept inquiries by email. We ask that you contact us by phone or come in to the office so that a Financial Aid Assistant can work with you to ensure you receive an accurate and complete response.